5 Trends that will define VoIP Trends in 2017

5 Trends that will define VoIP Trends in 2017

These will be some of the main trends for the VoIP industry in 2017. But there will be more innovations down the line. The idea of forgoing meetings entirely will become a reality with such advances in the VoIP technology. To be successful in a rapidly changing industry, enterprises must be quick to reap the advantages of the VoIP trends presented.

VoIP or Voice over Internet Protocol has taken aback the entire enterprise world. More and more companies are switching to internet telephony services after estimating the benefits it could bring through, such as job satisfaction, budget advantages etc. With the ever evolving technology of VoIP, it is essential for both the provider and consumer to pay attention to the recent developments and breakthrough milestones expected to happen in the years to come.

Here are some of the trends in VoIP technology that is expected to define the industry in 2017.

  1. The Age of 5G Technology

People’s joy knew no bounds when they were told that the internet speeds were moving up beyond 4G’s lightning pace. This also signalled that the coming of 5G technology in the year 2017 will surely create waves.

So, does the incorporation of 5G bring about any change, positive or negative on the reliability of VoIP in the office? Yes, it definitely does! A boon for many using internet telephone systems from their smartphones, the coming of 5G will totally ‘revolutionize’ the VoIP technology.

  1. Security

One of the top three enterprise concerns listed by Forbes for the coming 2017 was ‘security’. With an influx of high profile security breaches this year, the internet telephony services are easier to be invaded than traditional landlines. Providers take this into account and ensure more built-in security measures. Some think-tanks even have predicted that the cloud might be attacked more maliciously in the year 2017. It indirectly means that the VoIP providers have to invest more in terms of security.


  1. Increase in the number of VoIP user
    The upcoming 5G technology will undoubtedly make it easier for employees to communicate using VoIP technology. The number of people using internet telephony services is bound to increase in the coming years. The number of mobile VoIP users will go beyond 1 Billion in 2017. A good sign for business owners, who have to integrate VoIP into their enterprises, this demand will bring positive changes in the VoIP industry. Higher the competition, better the features, services and prices.

  1. Expected network strain

The increasing use of VoIP has a plethora of benefits, and it’s obviously not the only technology lingering on the internet. The ‘Internet of Things’, which means that every device is connected to the other device essentially via networks is expected to take a leap to 21 billion by 2020. This might create good amount of network strain. Technological innovations should happen to reduce this network strain. This will propel the cycle of VoIP in the business world.

  1. Integration continues

VoIP is one of the few enterprise solutions that many companies have jumped into, but there are more companies that are yet to try out the advantages of this software. VoIP vendors have been trying to integrate their services with enterprise resource planning, relationship management, and other software systems. In a way, VoIP can make businesses more efficient as the enterprise managers realize the need for these solutions.

Voice over IP services provide huge benefits. It combines and stores data in a single network. This trend increases the cost effectiveness, manageability and productivity for enterprises.

Make the best use of the VoIP technology with Breeze Telecom. We offer the latest and newest in VoIP. Customer always seek to save big on good quality VoIP services, irrespective of whether it is for their homes or for their enterprises. Not only do we strive to make your experience with us the best of its kind, but we also offer affordable services from world class VoIP Vendors.




Enterprise Hosted VoIP Trends Forecast: A Look Ahead

Enterprise Hosted VoIP Trends Forecast: A Look Ahead

In the past decade, the technological, as well as economic factors driving the business implementation of Hosted VoIP, have changed in the great flare. The Voice over Internet Protocol surrounding enterprise market is estimated to experience continual growth and will aid in generating big revenues for small to midsize businesses (SMBs).

With the growth in VoIP implementations flexibility, integration, and customization, its relevance in the marketplace is also evolving at a rapid pace. The year of action—2016 and coming years will highlight the significant VoIP trends. Here are top 5 key trends that will shape industry today and beyond:

Hosted VoIP Cloud PBXs

Lower costs, overall scalability, faster broadband speeds and increased flexibility are the key traits that best describes the Hosted enterprise VoIP solutions. With cloud-based PBX systems, enterprises get complete functionality as of on-premises PBX. Additionally, they receive extra control over advanced call management and can add an array of Unified Communications (UC) features. You can also customize it as per your requirement.

Hosted VoIP Contact Centers

To run business, implement & monitor vital processes and drive improved communications & performance, the cloud-based Hosted Contact Centers are a cost-effective way in relation to the peers. The Hosted Contact Centers provide flexibility to streamline communications, lower cost and enhance accessibility to clients. Regardless of the size, whether you are a new start-up small business, maturing Enterprise or a mid-market business, you can experience benefits including reliability, scalability, routable calling and services to reduced calling rates.

More Integration with Cloud-based VoIP products

The multi-tasking workforce is a driving force that strives to instantaneously complete as many tasks as possible, via minimum tools. This trend ensures more integration with cloud-based platforms and products using APIs and also helps for integration with CRM tools, Accounting Systems, Help Desk programs, and Contact Center. VoIP is and will continue to be an integral part of marketing, shared calendars, and social media tools for numerous monitoring purposes and enterprise device management. This trend will certainly assist you in meeting requisite productivity goals.

Hosted VoIP

Internet of Things (IoT)

A leading research firm has predicted that by 2020, nearly 26 billion “things” will connect/reside on the Internet. IoT will allow you to connect anything with an on/off switch to each other and to the internet. In near future, the VoIP will play a vital role in the Smart Home via its VoIP-enabled phones that can control smart thermostats home security and lighting.

The VoIP will be the key device for the Smart Office. The enterprise VoIP phones let you customize the hoteling environment and standby desk space for mobile employees that usually roam in a home, main office, client sites and satellite offices.

Convergence of VoIP and UC via Collaboration Solutions

VoIP and UC converge to make collaboration apps and services like live-chat more readily available and this merger is likely to overtake use of e-mail within enterprises in the near future. There will be trends that will help in combining team video-conferencing alongside live chat, eliminating the need of back and forth email chains and eventually result in enabling enhanced productivity.

These collaboration trends are being pushed by Web Real-Time Communication (Web RTC) standard. With the Web RTC standard, you can directly enable voice and video calling from the browser via embedded coding along with data sharing without any browser plug-ins, add-ons or apps. Some of the leading organizations such as Microsoft are enabling back-end Skype interoperability and popular browsers like Opera and Google Chrome.

The basic building block— Enterprise VoIP usage, is developing, thriving and will evolve in years to come for voice services.